Frequently Asked Questions
Where does the hose go?
The H3000 Retractable Hose System harnesses the suction from the Power Unit (usually installed in the garage) to retract the hose back into the PVC tubing hidden within the walls, attic, and floor joists, of your home.
Is this only for new construction or can my home be retrofitted?
As long as there is access to an attic or crawl space, the H3000 Retractable Hose System can be installed in most homes. You're local installer would need to visit you're home to make sure it can be done.
Can you retrofit an existing central vacuum system?
The answer is yes, however, most of the plumbing used by your existing system will have to be replaced. The reason is, standard central vacuum systems are plumbed with standard 90's and fittings that prevent the hose from traveling through the tubing. Because the H3000 Retractable Hose System actually stores the hose in the PVC tubing, special sweep 90's and 45's are required which allow the hose to travel through the tubing.
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How long are the Hoses?
A standard central vacuum system uses a 30' hose. Anything bigger than that is just too big to carry and store. With the H3000 Retractable Hose System, a 30', 40', or 50' hose can be used. The benefit is that with a longer hose the number of inlets needed is usually reduced by half. Fewer inlets will save time and makes vacuuming more convenient.
Can a Hose Sock be used?
The main benefit of a hose sock is so to prevent furniture and woodwork from getting scratched by the hose. Each H3000 hose comes standard with a hose sock.
How do you turn the power unit on?
The power unit is turned on by a remote control (rf) switch on the handle. There is no need for electrical wires going to the inlets and through the hose. The other advantage is that the hose is lighter with out all that wire running through it.
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Will the Hose Sock get dirty from being stored in the tubing?
With the H3000 System the hose sock actually stays cleaner than a hose sock with a standard central vac system. Hose sock's picks up dirt and dust from floors while vacuuming. Every time the power unit is turned on and the hose is in the wall the suction from the power unit is continually cleaning the hose. That doesn't happen when the hose is sitting in a closet.
What kind of Power Brush can I use with the H3000 system?
There are two types of power brushes used with Central Vacuum Systems - Electric Power brush, and an Air (turbine) Driven Power Brush. Because the H3000 System does not use an electric hose, Hide A Hose Inc. recommends the HP Turbocat Air Driven Power Brush.
Will the Air Driven Power Brush clean as well as an Electric Powerhead?
If the Turbocat Air Driven Power Brush is matched with the right Power Unit tests show that it's performance is comparable to an Electric Power Head. The Turbocat has a higher life expectancy, higher brush speed than many electric power head's, it is lighter, it has an automatic height adjustment feature, and it has the ability to clean closer to edges. In addition the Turbocat has a built in Performance Indicator. If airflow is restricted within the tubing or power unit, the Turbocat will slow down, indicating that the system is not operating at peak performance and should be checked.
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